Four areas. Twelve questions. Tick if yes. Leave it if the answer is no.
Your score builds as you go. When you're done, hit See my results to tally your score and find out whether your brand is doing its job and where there might be room to sharpen things up. Use the Why this matters prompts if you need help deciding.
Write a one-sentence customer portrait. Include where they shop, what else they buy, and what they care about beyond your category.
Test it for specificity. If a competitor could describe the same person, it’s too broad — push until only your brand fits.
Finish this sentence: “We believe [X] that most brands in our category don’t.” If you can’t complete it in one line, the point of view isn’t clear yet.
Make it visible. Check your packaging, social, and copy. Does your belief actually show up — or does it only exist internally?
Pull up three competitors. Could any of them credibly say your difference? If yes, rewrite it until the answer is no.
Strip out the generic. Remove words like “quality,” “craft,” and “care.” What’s left? That’s where your real difference lives.
Cover the logo. Show your packaging to someone unfamiliar with the brand. Who do they think it’s for? The answer should match your target customer exactly.
Map identity to values. List your brand’s top three values, then check each visual element — does it express them, or contradict them?
Look at it as a first-time buyer. Does the design signal the same quality as what’s inside? If there’s a gap, that’s what’s costing you at shelf.
Compare to premium. Place your packaging next to the best-designed brand in your category. What does the visual quality gap — if any — say to a buyer?
Go to the actual shelf. Walk the category in the store you want to be in. Is your product the one that stops you, or does it blend with everything else?
Identify your distinctiveness driver. Is it colour, format, hierarchy, or a bold visual idea? Name it — then make sure it’s doing maximum work.
The one-metre test. Step back a metre from your pack. Read what you see first. Is that the most important thing? Repeat at two metres.
Check in the real environment. Take your pack into the actual store. Lighting, shelf angle, and competing noise all affect legibility in ways a screen never shows.
The two-second test. Show your pack to someone unfamiliar for two seconds, then take it away. What did they remember? That’s your de facto hierarchy.
Audit the front face. Count the messages competing for attention. If there are more than three, something needs to go — ruthlessly.
Line up every variant. How quickly can someone unfamiliar tell them apart? If it takes more than a glance, the system isn’t working.
Check at thumbnail size. Open your product listings online at thumbnail scale. Are variants immediately distinguishable? If not, it’s a conversion problem too.
Look at it like a newcomer. Show your brand to someone who doesn’t know its history. Does it feel like it belongs to where the business is now, or where it was three years ago?
List what’s changed. Write down the ways the business has evolved since the brand was built. Are those changes reflected in what people actually see?
Review your last five enquiries. Were they the right fit? If not, what signal in the brand might be attracting the wrong audience?
Define who you’re not for. The brands that attract the right customers are usually clear about who they’re not for. Put that in writing.
Name your next big moment. Write down the most important thing happening in the next six months. Then ask: would you be proud to put this brand in front of that audience?
Pressure test under scrutiny. Imagine a buyer or investor seeing your brand cold. What questions would they ask? If you already know the weak points, address them before the room does.